Our customer pick-up & return locations are located in Bossley Park or Illawong, Sydney. Once payment has been received, we will then provide the specific address details for pick-up (if applicable).
The hire products must be returned the day following your event. If you wish to arrange for alternate times, please contact us prior.
Delivery fees will vary depending on your location. The delivery fee covers drop-off, installation and pick-up from your event.
NOTE: We only provide this service to Sydney metro areas.
We do NOT require a holding deposit/bond for our hire products.
Upon signing the invoice agreement, there will be terms provided that outline that the Hiree may be liable for any damages that may occur to our hire items.
Cancellations made 10 days or less before agreed event date are 50% refundable, and non-refundable if cancelled 48 hours prior to the event.
Our easy-to-assemble backdrop frames are available as an optional add-on. Our available backdrop frames include:
- Black Circle Mesh Backdrop - 190 x 196 cm
- White Circle Mesh Backdrop - 190 x 196 cm
- Black Arch Mesh Backdrop - 120 x 215 cm
- White Arch Mesh Backdrop - 120 x 215 cm
- Gold Circle Hoop Backdrop - 200 x 200 cm
- White Circle Hoop Backdrop - 200 x 200 cm
NOTE: All our backdrops (excluding our Hoop Backdrops) will require transportation in either a Ute or Van, as the size exceeds the size of a standard vehicle.